Organizations & helplines

When you need a real person

Free, trusted organizations you can call today (for guidance, support, and finding help near your parent). Most lines are staffed by people who do this all day.

Start here · general guidance

Eldercare Locator

The national first call. Connects you to local Area Agencies on Aging for in-home help, meals, and transport.

1-800-677-1116
eldercare.acl.gov ↗

National Council on Aging

Benefits screening, healthy-aging programs, and clear guides on money, Medicare, and falls prevention.

1-571-527-3900
ncoa.org ↗

988 Suicide & Crisis Lifeline

Free, confidential support 24/7 for anyone in emotional distress (including overwhelmed caregivers).

Call or text 988
988lifeline.org ↗

Caregiver support & respite

Family Caregiver Alliance

Practical fact sheets, a state-by-state services finder, and online support groups for family caregivers.

1-800-445-8106
caregiver.org ↗

AARP Family Caregiving

A caregiver help line plus guides on legal, financial, and care decisions. No membership needed to call.

1-877-333-5885
aarp.org/caregiving ↗

ARCH Respite Network

A national locator for respite care, so you can take a needed break knowing your parent is looked after.

Respite locator
archrespite.org ↗

Condition-specific helplines

Alzheimer's Association

A 24/7 helpline staffed by specialists for dementia questions, care decisions, and crisis moments.

1-800-272-3900
alz.org ↗

Parkinson's Foundation

A free helpline with nurses and specialists for symptoms, medications, and living-well questions.

1-800-473-4636
parkinson.org ↗

1-800-MEDICARE

The official line for coverage, billing, and plan questions. Open 24 hours, including holidays.

1-800-633-4227
medicare.gov ↗

In an emergency, always call 911 first. Phone numbers are U.S. national lines and were accurate at publication. Please confirm on each organization's site.